Goodry Gubbels joins fcnpartners as a Senior Program Manager
Goodry joins fcnpartners consulting firm as a senior program manager. He joins from Teleperformance where he was technology director.
Goodry brings an extensive experience creating and operating innovative customer support teams and the supporting IT infrastructure and applications.
In his last tenure, he was responsible for the development and operational management of the technical infrastructure, Service Delivery, Pre-Sales and Client Support of a multi-lingual, speech-enabled self-service platform for up to 8 million queries/month via voice and web solutions. He also implemented a virtualised remote/home-working solution integrating data and voice services for up to 1000 business users.
Goodry holds a Computer Science BS degree from the University of Delft and a MS in Artificial Intelligence from the University of Amsterdam.
Goodry is fluent in Dutch, French, English and German.